
Primrose Hill Veterinary Clinic describes itself as a small-animal general practice with an ophthalmology referral service. Recent reviews strongly reinforce that eye cases are a major focus: owners mention referrals from other vets for puppy eye problems, ongoing treatment for “eye issues,” and an eye operation where a dog “went in blind and came out with perfect vision,” followed by multiple post-op checks. Beyond ophthalmology, reviews also point to cat-friendly handling (blanket and calming spray, time to settle before readings) and practical admin support such as help with an insurance claim. Ownership/group affiliation isn’t stated in the information provided.
Google rating: 4.9 stars from 469 reviews. “”
Note: Showing the 5 most recent Google reviews out of 469 we track in total. Recent reviews may not be representative of overall sentiment.
a week ago
Going to this vets years and julie is absolutely amazing! Highly recommend and the staff are so friendly too!
a week ago
2 weeks ago
Absolutely excellent clinic. I attend there with my dog Sadie for her eye issues. The whole staffing team could not be more helpful or nicer. We’d be lost without them. Will do anything they can to assist with any issues your pet may have. My girl is very nervous and they always go out of their way to make her feel at ease.
a month ago
My dog went in blind and came out with perfect vision! What more can I say. Fantastic from day 1 consultancy through all post op checks! From reception to nurses and Vets, a lovely experience. They even sorted out my insurance claim! Thanks so much to the whole team!
a month ago
Primrose Hill is excellent in all that it does. My Bonny loves all the fuss made of her. The vets treat her like an old friend.
a month ago
A fantastic facility for veterinary care, and a place that really emphasised care for cats. The blanket and calming spray was a big help. It's also just a really pleasant and modern veterinary clinic. My cat had blood pressure monitoring and the vet explained they would give him some time in their cattery to calm down before taking the readings. He came back very zen and chill which is unlike him so I guess he had a nice time!
a month ago
After a few negative experiences with my previous vet, we moved over to Primose a few years ago and the service provided is exceptional from the reception, nurses and vets. My dog is very anxious and he gets the perfect approach of attention from the staff in Primrose. A fantastic team and I can trust that my dog is in the best hands.
2 months ago
We were referred up from our local vet to Primrose Hill for an issue with our puppy's eye. We saw Niamh who was incredibly knowledgeable and reassuring about the matter. The service was excellent, on par with a human opthalmologist. Couldn't recommend more.
3 months ago
Anne, Rachel & the Primrose team could not have been more kind or more caring when we lost our precious cat recently. We arrived as an emergency & we were looked after immediately with great empathy. We thank you all very much. Simone & family
5 months ago
Mike has looked after my cavachon/baby Charlie for the last 5 years, he took him on in the middle of Covid while I was going thru cancer treatment... I live alone and I couldn't ask for support from family and friends as I went thru treatment as it was the height of the pandemic.. Charlie was always there waiting by the door everyday I drove home after treatment... With the best of cuddles and when I went to Mike to help Charlie with his eyesight I cannot tell you how amazing he was, he will never know how I grateful I was then and to this day...
