Pet Emergency Hospital

Pet Emergency Hospital is a university veterinary hospital providing both primary care and referral-level treatment across small animals and large animals, with 24-hour hospital care for patients (including overnight monitoring when needed). The website describes a set-up geared to advanced diagnostics and specialist services (e.g., diagnostic imaging/labs, endoscopy, orthopaedic and soft-tissue surgery, oncology-related surgery, iodine therapy, laser ablation), alongside training for future vets and vet nurses.

From the latest reviews, owners most often mention

• •Emergency presentations at night/weekends being handled with treatment plans that can include surgery and a short hospital stay (e.g., a puppy who swallowed a stone, required surgery, and went home within 24 hours).
• •Follow-up communication in ongoing investigative cases (calls/emails about test results and next steps were specifically mentioned).
• •A clear split in experiences: several describe empathetic, professional care in urgent or end-of-life situations, while a small number report serious concerns about post-operative follow-up, inpatient care, and costs.

Services

Based on the clinic website summary and review examples, services/capabilities mentioned include

• •24-hour hospital care for patients (inpatient/overnight care referenced in reviews).
• •Small animal medicine and surgery, including emergency surgery (e.g., foreign-body ingestion surgery; fracture/broken leg care).
• •Referral investigations for complex/long-term conditions (owners describe extensive testing and staged plans).
• •Diagnostic imaging and diagnostic laboratories.
• •Anaesthesia.
• •Endoscopy.
• •Specialist/advanced areas listed on the website, including: cardiology, neurology, oncology, dermatology, urology, endocrinology, enterology; orthopaedic surgery; soft tissue surgery; surgical neurology/oncology; reconstructive surgery; wound management; reproductive surgery.
• •Rehabilitation & physiotherapy.
• •Large-animal services listed on the website: equine medicine, large animal surgery, farm animal clinic, herd health, reproduction.
• •Species treated (website): dogs, cats, horses, cattle, sheep, exotic animals, zoo animals.
• •Accreditation/recognition (website): recognised by the Veterinary Council of Ireland and the Royal College of Veterinary Surgeons.

Pricing

Only specific figures explicitly mentioned in reviews

• •One owner reports an emergency visit for a dog with a broken leg totaled €604.
• •One review alleges spending over €3,000 on an initial surgery/treatment and being quoted around €2,000 for a second surgery after a reported failure of the first.
• •Multiple reviews describe the service as expensive, including complaints that fees influenced decisions (these are owner allegations, not independently verified).

People

• •Dr Katie is named in one review. The owner credits her and the team with helping investigate a cat’s long-term medical problem, highlighting regular follow-up by calls/emails, sharing test results, and planning next steps.

Other roles mentioned (without names): nurses, receptionists, and doctors, with one review describing “unlimited time” and empathy during a difficult middle-of-the-night visit.

Reviews

Google rating: 4.5 stars from 1150 reviews.

• •Emergency care (night/weekend) and outcomes: owners describe urgent presentations being worked up quickly, including surgery for a swallowed stone and discharge within 24 hours, and broken-leg care with a stated total bill.
• •Communication and follow-up: at least one detailed review mentions proactive calls/emails with test updates and ongoing planning for a chronic case.
• •Empathy during critical moments: several mention supportive handling during late-night or end-of-life situations (including Christmas Eve and overnight visits).
• •Wait times and logistics: one reviewer advises to expect waiting times of a few hours during emergency attendance.
• •Serious negative allegations (conflicting experiences): two recent 1-star reviews allege poor post-operative care/lack of follow-up leading to worsening condition and repeat surgery, and concerns about inpatient handling (including sedation and cage conditions) plus claims that overnight stays were unnecessary. These accounts conflict with other reviews describing smooth care and attentive follow-up.