Botanic Veterinary Clinic, located in Glasnevin, Dublin, Ireland, receives mixed feedback from its clientele. With a rating of 4.3 stars based on 180 reviews, the clinic presents a generally positive reputation, although it does have some areas of concern.

Several reviews highlight the compassionate care and professionalism of the clinic's staff. One customer, Steven Goff, praised the clinic for the attentive care provided to his injured cat, Lexi, noting the exceptional support and clear communication throughout the treatment process. Another reviewer, Bids Osullivan, commended Una and her team for their empathetic handling of a difficult situation involving her cat, Luca, emphasizing their thoroughness and kindness during a heartbreaking time.

However, not all feedback is positive. Phil Moynihan's review reflects a troubling experience involving miscommunication and unauthorized medical procedures, raising concerns about transparency and trustworthiness. Similarly, Rose Keeley noted a lack of empathy and perceived overcharging, which led her to seek alternative veterinary care.

Despite these negative reviews, others, like Derek, describe consistently positive interactions, highlighting the welcoming nature and thorough service provided by staff members such as Ashley.

The clinic's overall 4.3-star rating suggests that while many clients are satisfied with the care provided, potential clients should consider both the positive and negative experiences shared by others. Pricing information is not transparently listed, but there are mentions of perceived high charges in some reviews. Notable staff members, like Una and Ashley, are frequently praised for their compassionate approach, underscoring the clinic's strengths in customer service.